Privacy Policy — Dustbusters Cleaning Solutions Inc.

Effective date: 03-Feb-2026

Dustbusters Cleaning Solutions Inc. (“Dustbusters,” “we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, how we use it, and the choices you have.

1) Sites covered by this Policy Statement

This Privacy Policy applies to Dustbusters-owned websites and pages, including our website domain(s) and related online services we operate.

Our website may include links to third‑party websites (for example, social media platforms or booking tools). If you visit those links, you will leave our website. We do not control third‑party sites or their privacy practices, and their policies may differ from ours.

2) Types of information we collect

We may collect personal information, non‑personal information, and aggregate data.

Personal information

Personal information is data that can identify you. Depending on how you contact us or request service, this may include:

• Name

• Phone number

• Email address

• Address/service location

• Service request details (e.g., duct cleaning, dryer vent cleaning, HRV/ERV)

• Appointment preferences

• Payment/transaction details (if you purchase services)

We do not sell, rent, or lease your personal information.

Non‑personal information

Non‑personal information is usage data not directly tied to your identity, such as:

• Pages viewed on our site

• Browser/device type

• Approximate location (city-level)

• IP address

• Referral source (e.g., Google, Facebook)

This data is typically collected using cookies, pixels, or analytics tools.

3) Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us so we can remove it.

4) How we use your information

We use your information to:

• Respond to inquiries and quote requests

• Schedule and deliver services

• Communicate about appointments, changes, and updates

• Provide customer support

• Request reviews/feedback after service (if you opt in or provide contact details)

• Improve our website, services, and customer experience

• Send offers or service updates (only if you choose to receive them)

We may combine information collected online with information you provide by phone, text, email, or in person to support your customer relationship with us.

5) Who we share your information with

We may share limited information with:

• Service providers who help us operate our business (e.g., website hosting, CRM, messaging tools, analytics)

• Payment processors (if applicable) to complete transactions

• Advertising platforms (e.g., Meta/Facebook) for campaign measurement (typically using aggregated or event-based data)

We only share what is reasonably required to provide services and operate our business. Vendors are expected to keep information confidential and use it only to perform services on our behalf.

We may also disclose information if required by law, regulation, subpoena, or legal process.

6) Cookies, tracking, and advertising

We may use cookies and similar technologies (including pixels) to:

• Understand website traffic and usage

• Improve performance and content

• Measure ad effectiveness (for example, when someone clicks an ad and contacts us)

You can manage cookies through your browser settings. Disabling cookies may affect some site functionality.

7) Your choices

You can choose how we contact you and whether you receive marketing messages.

• If you no longer want promotional messages, you can unsubscribe (email) or ask us to stop (SMS/phone).

• Service/transaction messages (appointment confirmations, reminders, etc.) may still be sent as needed.

8) Access to and accuracy of your information

You can request access to the personal information we hold about you, and request corrections if something is inaccurate. For privacy reasons, we may need to verify your identity before fulfilling requests.

9) Keeping your information secure

We take reasonable steps to protect your personal information using appropriate administrative, technical, and physical safeguards. However, no method of transmission or storage is 100% secure.

10) Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11) Contacting us

If you have questions about this Privacy Policy or how we handle your data, contact us:

Dustbusters Cleaning Solutions Inc.

Email: [email protected]

Phone: +1-431-342-1518

Service Area: Winnipeg, MB & nearby areas

This Privacy Policy is intended to apply within Canada.